Resources
Enhance Training Resources
Complaint Handling Mediation and Advocacy — Factsheet
Complaint Handling, Mediation, and Advocacy Factsheet: Key information on resolving disputes through mediation and advocacy services.
DownloadTransfer of Training Contracts — Factsheet
The South Australian Skills Act 2008 allows employer substitution for apprentices/trainees, with a transfer fee recognizing the original employer's investment.
DownloadTraining Plans and NTOs — Factsheet
Hessel Group Training Plans and NTOs Factsheet: Key information on tailored training plans and National Training Organisations.
DownloadSupervision — Factsheet
Effective supervision is crucial for apprentices/trainees, with flexible standards and ratios tailored to their skills and experience.
DownloadRefund Policy
Enhance Training ensures fair and transparent refunds, complying with SRTOs 2015, for quality training and assessment services.
DownloadDisability Support Resources
Excursion Risk Management
Employees should complete this form along with authorisation from a parent / legal guardian and send it to the Care & Support team once every 12 months if it is a regular excursion and 24 hours before the activity if it is not a
DownloadHazard & Incident Report (for Carer)
Employees should complete this form and send it to the Care & Support team within 24 hours.
DownloadIn-Home Care Resources
South Australian Standards for In-home Care Services
South Australian Standards for In-Home Care Services: Guidelines for ensuring quality and compliance in in-home care services across South Australia.
DownloadIn-Home Care National Guidelines
In-Home Care National Guidelines: Framework for delivering in-home child care through a network of support agencies under the Australian Government's program.
DownloadDoily Snowman Craft
Doily Snowman Craft: Fun and creative project using doilies to make festive snowman decorations for winter or holiday-themed activities.
DownloadIHC Contractor Tax Invoice Instructions
IHC Contractor Tax Invoice Instructions: Guidelines for contractors on how to prepare and submit tax invoices for In Home Care services.
DownloadIn-home Care Handbook
The In Home Care Handbook complements national guidelines and the Child Care Provider Handbook, detailing operational policies for IHC programs through support agencies.
DownloadDifferent Types Of Observation Methods
Different Types of Observation Methods: Overview of various techniques for observing and documenting behaviors in educational and care settings.
DownloadBelonging Being and Becoming - The Early Years Learning Framework for Australia
"Belonging, Being, and Becoming: The Early Years Learning Framework for Australia" promotes holistic early childhood development.
DownloadCH55 Staying Healthy
Staying Healthy: Guidelines for preventing infectious diseases in early childhood education and care services.
DownloadIHC Medication Record
Hessel Group IHC Medication Record: Essential documentation for managing and tracking medication within the In Home Care program.
DownloadExcursion Risk Management Form
Contractors should complete the Excursion Risk Management form along with authorisation from their parent / legal guardian and send it to the Care & Support team once in every 12 months if it is a regular excursion and 24 ho
DownloadIncident Injury Trauma Illness Record (for Child)
Contractors should complete the Incident / Injury / Trauma / Illness Record (for Child) form and send it to the Care & Support team within 24 hours.
DownloadHome Safety Inspection Checklist
Contractors should send a completed Home Safety Inspection Checklist to the Care & Support team within 24 hours of commencing care with the client and on a quarterly basis thereafter.
DownloadIHC Contractor Attendance Record — General
A completed IHC Contractor Attendance form for a 3 hours minimum shift.
DownloadEducator Programming Observations and Planning Form
Contractors should submit evidence of programming to the Care & Support team every month for each child – planning should be submitted at the start of each month, and your reflections and observations at the end of the month.
DownloadCritical Incident Report
Contractors should complete the Critical Incident Report form and send it to the Care & Support team within 24 hours.
DownloadProgramming Template EYLF
EYLF Programming Template: A guide for creating and implementing effective educational programs based on the Early Years Learning Framework.
DownloadProgramming Template MTOP
MTOP Programming Template: A structured guide for developing and implementing effective programs for school-age care.
DownloadMy Time, Our Place Learning Framework
My Time, Our Place Framework helps educators give children the best start, aiming to maximize potential and support a brighter future for all.
DownloadComplaints Policy
Enhance Training ensures quality training by managing complaints fairly and efficiently, in line with SRTOs 2015, for staff, learners, and third-party providers.
DownloadAppeals Policy
Enhance Training Appeals Policy: Guidelines for managing and resolving appeals related to training and assessment decisions.
DownloadBabysitting & Nannying
Medication Record
Hessel Group Medication Record: A comprehensive tool for tracking and managing medication for In Home Care services.
DownloadExcursion Risk Management
Employees should complete this form along with authorisation from a parent / legal guardian and send it to the Care & Support team once every 12 months if it is a regular excursion and 24 hours before the activity if it is not a regular excursion.
DownloadHazard & Incident Report (for Carer)
Employees should complete this form and send it to the Care & Support team within 24 hours.
DownloadCritical Incident Report
Employees should complete this form and send it to the Care & Support team within 24 hours.
DownloadIncident / Injury / Trauma / Illness Record
Employees should complete this form and send it to the Care & Support team within 24 hours.
Download