As the Training Manager, I oversee the development and delivery of high-quality education and training initiatives. My daily role includes designing new learning programs, coordinating existing programs, and driving change to introduce new initiatives to increase learner participation and completion rates.
With a solid foundation in front-line medical research, I am also working with academics and other stakeholders to develop an integrative medicine clinical research pilot study within the Community Services sector. In addition, I further consult on Business Development, Marketing Strategies, Copywriting, Research Projects, and Innovative Software Solutions for Healthcare and Education Delivery.
I have been blessed with the ability to build cohesive teams in Pharmaceutical Drug Discovery, Integrative Medicine centres, and in the Vocational & Educational Training sector.
Showing up and being present is key to engagement and effective leadership. I firmly believe in an Integrative approach to Education and Healthcare, and I have always coordinated teams to ensure a culture of continuous improvement. This collaboration leads to a culture of shared goals, shared leadership, open communication, trust, and clear role expectations which results in a happy, productive and supportive work environment.
Be PRESENT & Be UNLIMITED
Emma has worked in the sector for the past 16 years supporting organisations within the commercial and non for-profit service sectors and is passionate about ensuring the best possible service and outcome. Emma is a Registered Nurse and originally joined Hessel Group as a Behaviour Support Practitioner where she executed her passion to provide support, positive opportunities and optimise the wellbeing of clients she works with in this capacity.
Now working with the Corporate Services team across all business units at Hessel Group, Emma is our Compliance Manager where she draws on her vast experience to ensure our businesses are operating at full capacity, providing excellent service with up-to-date policies and procedures.
NikkiTraining and Placement Coordinator
“I am passionate about building strong relationships with local employers to ensure skills training remains purposeful and relevant.”
Nikki has developed and maintained a strong and impressive reputation with clients with her natural ability to link knowledge taught, to skill applied in industry employment settings.
She has a proven track record of networking with local employers to generate the “right fit” placement opportunities for students during and post-training. Having her Certificate IV in Training and Assessment and working within the training industry for the last 4 years has given her a sound understanding of the complete training and placement process.
SabaTraining Administration Officer
With a Bachelor of Commerce and a passion for helping people reach their personal development goals, Saba supports our training team, students, trainees and people enquiring about our courses to reach their potential.
Saba has extensive experience working in registered training organisations in various roles from student welfare through to coordinating traineeships for a vast array of industries.
Saba has excellent relationship skills which are highly regarded as she manages student enquiries through to the enrolment process while engaging with industry peers.
Bernie provides practical assistance to our trainees and host employers. With over 20 years of experience in the healthcare industry, her focus has been on customer relations, and I thoroughly enjoy working with people. Recently, I have been working closely with Residential Aged Care facilities and hospitals to address their staffing needs and provide workforce solutions. It is truly fulfilling to witness trainees complete their courses and transition into employment in the industry, utilizing their new qualifications and skills.
MelindaIndividual Support Trainer & Assessor
"What I love about my role is working with students from diverse backgrounds, seeing my class bond, work together and adopt high quality care practices for clients."
Melinda has worked in the Health Care Industry for over 25 years, including roles in Leisure and Health, Community Coordination and management of Respite Services. Her background in Nursing and roles as an enrolled Nurse provides her with the experience, and this can be seen in her delivery of the units. She joined the team in 2018 after a successful stint at a local Group Training Organisation. Her other qualifications include a Diploma in Community Services, Cert IV in Training and Assessment, Cert IV Mental Health, Cert IV Leisure and Health, and a Cert III in Individual Support.
Mel recently wrote this article, The Career Sea Change - Working in Care. Read it HERE.
"Thanks again for your training this year - I really could not imagine anyone better! You have been a constant source of inspiration, motivation and guidance and we have been immensely fortunate that you have been our trainer."
Melissa Varricchio, Enhance Training Aged Care Student.
AlisonEarly Childhood Trainer & Assessor
~ we are not what we know but what we are willing to learn ~ M.Bateson
“I love this quote and find it incredibly rewarding to support a person’s pursuit when they have this willingness”
Alison has worked in Education for 20+ years, spanning Secondary, Primary, and Preschool contexts. This background provides her with varied experience that contributes to engaging delivery as well as skills embrace & nurture all types of learners. She joined the team in 2020 to develop herself further in the realm of adult education. Her qualifications include a Cert IV in Training & Assessment, Diploma in Early Childhood, Bachelor of Education & Masters in Human Resources.
"Thank you for the feedback and for being an amazing mentor." Michaela Campo, Student
AnhEarly Childhood Trainer & Assessor
With a wealth of experience spanning nearly 14 years in the Early Childhood Education and Care sector, Anh has had the privilege of working directly with children while also assuming leadership and managerial responsibilities as an Assistant Director. Anh has dedicated most of her journey at a children’s centre that exceeds the National Quality Standards, allowing her to gain invaluable insights and expertise along the way.
Anh holds both the Certificate III and Diploma in Early Childhood Education and Care, along with an Advanced Diploma of Community Sector Management and is working towards a Diploma in Vocational Education and Training to further enhance her skills as a Trainer and Assessor. Regardless of her experience, Anh remains approachable and is always eager to learn from others and share her experiences.
CatherineEarly Childhood Trainer & Assessor
“It takes a big heart and a large extra strong coffee to shape little minds”
Katie holds qualifications in both Training and Assessment and Early Childhood Education and Care and has over 10 years of experience working in early childhood care and learning.
RupinderEarly Childhood Trainer & Assessor
I moved to Australia about 10 years ago from my hometown in India. In my time here, I have been in leadership roles supporting my team through diverse professional development goals. I dedicated myself to working with venerable kids for the past five years. I am passionate about children's rights and wellbeing, as well as creating a restorative workplace culture. As part of the Enhance Training team, my commitment is to be accommodating and versatile with individuals displaying talent and to develop hands on learning.
AprilEarly Childhood Trainer & Assessor
April has 10 years of experience working in early childhood education and care. April has been in leadership roles and supported the service in improving the quality of education. April holds qualifications in both Training and Assessment and a diploma in early childhood education and care.
AzadehLearner Support Services Case Manager
“I have a background in Psychology and Information Technology and have recently moved back to Adelaide from Sydney. I’ve worked in various fields, but my passion lies in supporting people from a range of ages, diverse backgrounds, and cultures by harnessing their strengths and providing the resources they need to succeed in life.
In my spare time, if I get any, I love to craft and paint. Currently, I’m in the office on Tuesdays through Thursday and my email address is: email@example.com if you want to contact me.”
Learn about Learner Support Services HERE.
AndyLearner Support Services Case Manager
Andy is passionate about helping people overcome their problems and improve their lives. He's known for being supportive, understanding and always positive - qualities that make him a trusted therapist, coach and mentor. Andy's work experience is quite diverse. He has worked in non-for-profit, non-secular organisations, helping with community projects, providing counselling, and training volunteers. He has a background in youth work and has supported individuals accessing NDIS in various roles such as disability support worker, behaviour support practitioner, and counsellor. Andy has also provided counselling and psychotherapy services to students in schools and universities, helping them work through their concerns related to study and mental health. Now, as a LSS Case Manager, Andy helps students deal with life problems that might affect their studies. Andy also aids students in improving their study skills, understanding the training system, and connecting them with helpful community services.
Andy holds a Master degree in Counselling and Psychotherapy from the University of Adelaide and is a registered counsellor with the Australian Counselling Association. Outside of work, Andy enjoys novels by Australian authors like Jane Harper and Christian White, sipping coffee, and learning about effective communication from Vinh Giang.
Andy's life is about supporting others and continuously learning to become better at what he does.
Learn about Learner Support Services HERE.
SueLearner Support Services Academic Support
Sue has over 30 years of experience in the field of education, having worked in secondary, higher and vocational education. Sue was a high school teacher for 15 years before becoming a Lecturer and Adult Trainer for many Registered Training Organisations.
Sue holds a Diploma in Teaching, Bachelor of Education, Certificate IV in First Line Management, Certificate IV in Career Development and Certificate IV in Training and Development.
As an LSS Academic Support, Sue is an advocate for helping students achieve their educational goals, working and communicating with students and seeing them succeed.
Fiona is an academically-astute Course Advisor with exceptional listening and counseling skills. She understands academic offerings and occupational outlooks to guide students in making wise, life-impacting decisions. Fiona also coaches students on how to succeed academically and socially and formulating the best form of study of each individual.
As our student's first point of contact at Enhance Training, Fiona guides people through the early stages of enrolment understanding their career goals and aspirations and explains the process ahead before commencing study.
Fiona has experience as a Student Support Officer and has a Bachelor of Arts/Bachelor of Teaching (Secondary).